DEPOSITS

All make-up services for special occasions, photoshoots or wedding guests require a 20% deposit to secure a booking.  The balance is due no later than 24 hrs before your scheduled appointment.
 
For all bridal services a 30% deposit is required. If you are unable to pay the remaining balance within 24 hours before your appointment the appointment may be subject to cancellation.

PAYMENTS

For all bookings the balance should be paid through bank transfer. You will receive two invoices; one for deposit and one for remaining balance. 

 
CANCELLATIONS

In the event of cancellation the deposit is non-refundable and non-transferable. In the unlikely event that I am suddenly unavailable to take your appointment and have to cancel, you will be fully refunded.

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LOCATION

Individual bookings services (incall) are provided at my studio based in E14 details will be provided with your confirmation.
 
Strictly No kids, pets 
 
TIMING 
A start and end time will be agreed by the client and Julia Nti. Each makeup requires a certain length of time to be finished, the usual timeframe is 90 mins hour per person. When reserving your date, book accordingly. 
 
Any additional makeup needs outside will only be performed at the discretion of the makeup artist.  All makeup for more than one person must be at the same location and consecutive times (no gaps in between). 
 
Studio glam - Late fee £20
 

PARKING
FOR INCALL BOOKINGS ONLY - Specific parking instructions will be given in your confirmation email to ensure that you do not get fined, If the client misses this crucial information, Julia will not be liable.
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FOR OUTCALL BOOKINGS ONLY - If Julia chooses to drive to your location, any parking fee must be covered by the client on the day of the booking.

 

TRAVEL FEE POLICIES
Julia may require a cab depending on location (e.g. zones 1-3) Cab fees there & back must be covered by the client. If Julia chooses to drive to your location, a travel fee would be included any parking fee must be covered by the client on the day of the booking

UK TRAVEL POLICY

For bookings outside of London

A call out fee will be charged for bookings outside of London; this price is dependent on location/distance. 

Any location outside of the M25 would require transport to be agreed by the client and Julia. If personal transport is used, a mileage fee of 50p per mile will be charged for the round trip and where parking or toll/congestion fees may be incurred, the amount will be included with the final invoice and due for payment not later than 24 hours before the service. If public transport is used, the fare for the round trip travel will be included in the invoice for the deposit fee (e.g. train/tube, bus, coach, taxi fare).

If Julia is asked to stay in a hotel nearby a day before the booking, Julia requests that the hotel is 3* or above.

 
INTERNATIONAL TRAVEL POLICIES

For International bookings the client will cover all expenses for any forms of transport to the destination i.e. flights, trains etc, accommodation (if required) and any necessary travel whilst abroad. In addition, pickup and drop off to/from the Airport to hotel and to/between wedding locations is required.  All meals must be covered/provided for. A call out fee will be charged for all international bookings, following consultation.

Full Payment must be made no later than 7 days in advance for International bookings along with the flight information & e-ticket. If this deadline is missed, you may be at risk of losing your deposit.
 
PREPERATION
Exfoliate and Moisturise your skin the night before appointment. Keep your lips hydrated.
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Please ensure that your face is groomed before an appointment – including eyebrows waxed/threaded and facial hair (upper lip/chin) is removed. This will ensure that the make up results are clean and neat. I do advise Dermaplane facial 2 days before! This removes all unwanted facial hair .
 
I will cleanse & moisturise you before glam but if you follow these steps leading up to your appointment you won't be disappointed.